Darshan N
Product Designer
ABOUT
- 4+ years of designing complex B2B & B2C.
- Led system-level redesigns and design system.
- Initiatives impacting enterprise customers (each 200+ locations).
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Click to Play
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Thank You
Darshan N
Product Designer
ABOUT
- 4+ years of designing complex B2B & B2C.
- Led system-level redesigns and design system.
- Initiatives impacting enterprise customers (each 200+ locations).
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Click to Play
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Thank You
Darshan N
Product Designer
ABOUT
- 4+ years of designing complex B2B & B2C.
- Led system-level redesigns and design system.
- Initiatives impacting enterprise customers (each 200+ locations).
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Click to Play
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Thank You
Darshan N
Product Designer
ABOUT
- 4+ years of designing complex B2B & B2C.
- Led system-level redesigns and design system.
- Initiatives impacting enterprise customers (each 200+ locations).
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Click to Play
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Thank You
ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
CONNECT
DOWNLOAD
Resume
Link
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Click to Play
Thank You
ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
CONNECT
DOWNLOAD
Resume
Link
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Click to Play
Thank You
ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
CONNECT
DOWNLOAD
Resume
Link
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Click to Play
Thank You
ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
CONNECT
DOWNLOAD
Resume
Link
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Click to Play
Thank You
ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
CONNECT
DOWNLOAD
Resume
Link
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Click to Play
Thank You
ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
CONNECT
DOWNLOAD
Resume
Link
TOOLS
Short on Time?
Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
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Let’s connect I’m open to product design opportunities and conversations
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ABOUT
Darshan N
Product Designer with 4+ years of experience designing complex B2B and B2C platforms at scale. Led system-level redesigns and design system initiatives impacting enterprise customers (each 200+ locations).
SELECTED IMPACT
- Efficiency: 40% reduction in operational check-in time, 35–45% improvement in scheduling efficiency
- Scale: 3M+ end users impacted with multiple enterprises as big as 200+ enterprise locations supported
- 0-1: AI-native resource management system, launching new programs, services & expanding enterprise monetization
- Design System: Cross-product design system implementation, enabling new product launches within ~2 months.
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DOWNLOAD
Resume
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TOOLS
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Here’s a Quick Walkthrough
1
DESIGNING FOR SPEED
Redesigning Attendance Management to cut Trainer time in half
Fragmented Data Across Systems
Problem
- Data fragmentation across systems slowed check-ins and broke workflows.
- System disconnects increased delays and errors.
Goals
- Connect booking and client data to remove context switching while taking attendance
- Speed up workflows to cut admin time and boost efficiency.
View Case Study
One-Page Workspace
Findings and Tradeoff
- Minimalism failed in High-speed operations
- Aesthetic as tradeoff
- Well-structured system, but misaligned with real-world workflows.
Solution
- Built a single check-in workspace with booking and payment context.
- Merged accounts into Family Profiles to simplify attendance tracking.
View Case Study
Impact on core effectiency metrics
“The redesigned roster saves ~3 operational hours per day for a mid-sized kids’ activity franchise running classes daily.”
View Case Study
↓ 65–75%
Screens visited per attendee
Considering 4 clicks for subscription to 1 click after
5 clicks for order to 1 click and 0 click for parent & contact
↓ 35–45%
Avg pre-class check-in time
Considering ~10–12 min before to 6-7min after
2
AI-DESIGNED PROJECT
AI-Designing Omnify’s Staff & Resource Management System
3 separate tools to manage Classs, resources, and staffs + payroll.
Problem
- No unified control over staff shifts and resources.
- Growth increased operational chaos—causing cancellations and payroll issues.
Goals
- Introduce accountability in staff and space management.
- Reduce operational friction to manage conflicts, enable reliable, scalable growth.
Integrated Software for Effeciency
Findings & Prioritizing
- Prioritized shift tracking over building a full payroll system.
- Established time tracking as the source of truth with core shift infrastructure.
Solution
- Built a 3-layer staff management system: availability, shifts, and conflict resolution.
- Unified time tracking and reporting as the core system.
- Optimizes staff and shift alongside scheduling — creating a cost-efficient operations system.
Impacts on Efficiency, Revenue Monetisation
“Replaced three tools with one unified system. Auto-planning cut coordination time by 40% and conflicts by 57%, improving compliance and reducing disputes—unlocking new monetization”
↓ 40%
Avg Manager Time Reduced
Reduces manual coordination, freeing managers to focus on operations and growth.
Improves reliability by minimizing scheduling fixes and disruptions.
Streemlined Staff Attendance Compliance Reduced Payroll Disputes
↓ 57%
Avg conflict reduction rate
Prevents double bookings, ensuring smooth class execution.
Improves space utilization through clearer availability and planning.
3
DESIGN SYSTEM
Building a Minimal Viable Design System was enough
Design doesn’t matter as long as not translated to Code.
Problem
- Fragmented design system across Webflow and code.
- High effort to build a full system too early in a fast-evolving product.
- Maintaing Effort > > Creating Design System
Goals
- Implement a code-first design system aligned with our design language.
- Systems Thinking in Mind: Define & set a minimal design system
- Unify CRM, orders, calendar, and subscriptions.
Defining the higher level components
Table & Filters for View Experience
These were not reinvented but built in a way to scale and handle large data
Side-Panel for Stacking Context
To bring any contextual information, and also to connect fragmented data across sytem
Modals for quick 2-step actions, Pages for multi-step flows
Defining which ones should be considered as flow & which ones as quick actions
Shipped first version of frontdesk within 2 months
“Frontdesk as a product means following all things were,Orders: For managing all invoices, Subscriptions, CRM and Calendar for schedule management. A design system solely built for managing & connecting daily operations”
“The new component library standardized nearly 70–80% of UI patterns across the product. Reusable components and clear specs reduced UI implementation time by ~30–40%, significantly speeding up our development cycle. It also minimized design–engineering back-and-forth, creating a smoother collaboration culture and enabling the team to ship features faster.”
Rohit
Frontend Lead
4
INTERACTION DESIGN
Reduce Drop-off by: Making Setting up your Store more Engaging
Click to Play
Thank You